Polityka Prywatności ENG - Wiltex Hurtownia | Odzież, Obuwie, Dodatki

Good morning!

If you’ve come here, it’s a sure sign that you value your privacy. We understand this perfectly, which is why we hand over to you a document in which you will find in one place the rules for the processing of personal data and the use of cookies and other tracking technologies in connection with the functioning of the website http://nowy.wiltex.pl/

Formal information at the beginning – the administrator of the website is Renata Garyga, who runs a business under the Wiltex company Renata Garyga, NIP: 6691558089 and Piotr Garyga, who runs a business under the company Wiltex Piotr Garyga, NIP: 6690301750, operating as a civil partnership under the company Wiltex Piotr Renata Garyga sc, Polna 2, 60-185 Skórzewo, NIP: 7773231969.

This privacy policy has been structured in the form of questions and answers. The choice of this form was dictated by the care for transparency and readability of the information presented to you. Below you will find the table of contents of this policy corresponding to the questions we answer in turn.

# 1: Who is the administrator of your personal data?

# 2: Who can you contact regarding the processing of your personal data?

# 3: What information do we have about you?

# 4: Where do we get your personal data from?

# 5: Is your data secure?

# 6: For what purposes do we process your personal data?

User account – details

Orders – details

Complaints – details

Correspondence service – details

Tax and accounting obligations – details

Archive – details

# 7: How long will we keep your personal data?

# 8: Who are the recipients of your personal data?

# 9: Do we transfer your data to third countries or international organizations?

# 10: Do we use profiling? Do we make automated decisions based on your personal data?

# 11: What rights do you have regarding the processing of your personal data?

# 12: Do we use cookies and what are they actually?

# 13: On what basis do we use cookies?

# 14: Can you disable cookies?

# 15: For what purposes do we use first-party cookies?

# 16: What third-party cookies are used?

Google Analytics – details

Tawk – details

Facebook Custom Audiences – details

YouTube details

# 17: Do we track your behavior in our store?

# 18: Do we target you with targeted ads?

# 20: What are server logs?

# 21: Is there anything else you should know about?

In case of any doubts related to the privacy policy, you can contact us at any time by sending a message to the address ………………… @ ………… ..

# 1: Who is the administrator of your personal data?

The administrator of your personal data is Renata Garyga, who runs a business under the Wiltex company. Renata Garyga, NIP: 6691558089 and Piotr Garyga, who runs a business under the company Wiltex. Piotr Garyga. NIP: 6690301750, operating as a civil partnership under the company Wiltex. 60-185 Skórzewo, NIP: 7773231969.

# 2: Who can you contact regarding the processing of your personal data?

As part of the implementation of personal data protection in our organization, we have decided not to appoint a personal data protection officer due to the fact that in our situation it is not mandatory. In matters related to the protection of personal data and broadly understood privacy, you can contact at the email address biuro@wiltex.pl

# 3: What information do we have about you?

Depending on the purpose, we may process the following information about you:

  • first name and last name,
  • HQ adress,
  • business address,
  • number nip,
  • e-mail adress,
  • Phone number,
  • information about orders placed,
  • data contained in correspondence addressed to us,

The scope of processed data has been precisely described in relation to each processing purpose. Information in this regard is provided later in this policy.

# 4: Where do we get your personal data from?

In most cases you hand them over to us. This happens when:

  • you are registering a user account,
  • you place an order
  • you send complaints,
  • you contact us.

# 5: Is your data secure?

We care about the security of your personal data. We analyzed the risks associated with the various processes of processing your data, and then implemented appropriate security measures and protection of personal data. We monitor the state of our technical infrastructure on an ongoing basis, train our staff, look at the procedures used, and introduce necessary improvements. If you have any questions about your personal data, we are at your disposal at biuro@wiltex.pl

# 6: For what purposes do we process your personal data?

There are more than one of these cells. Below is a list of them followed by a more detailed discussion. We have also assigned appropriate legal grounds for processing to individual purposes.

  • registration and maintenance of a user account – art. 6 clause 1 lit. b GDPR,
  • order processing – art. 6 clause 1 lit. b GDPR,
  • handling complaints – art. 6 clause 1 lit. f GDPR,
  • handling correspondence – art. 6 clause 1 lit. f GDPR,
  • implementation of tax and accounting obligations – art. 6 clause 1 lit. c GDPR,
  • creating an archive for the eventual need to defend, establish or assert claims – art. 6 clause 1 lit. f GDPR.

User account – details

When creating a user account, you must provide the data necessary to create an account: email address and password. Providing data is voluntary, but necessary to set up an account.

As part of editing account data, you can provide your further data, in particular data that can be used when placing orders, such as name and surname, address of residence or place of business, tax identification number, telephone number.

You can modify the information about you provided to us in connection with the registration of your user account at any time.

The data provided by you in connection with the creation of the account is processed in order to provide you with an electronic service consisting in providing you with the opportunity to use the user account. This service is provided on the basis of a contract concluded on the terms described in the regulations, which means that in this respect the legal basis for the processing of your personal data is Art. 6 clause 1 lit. b GDPR.

The data will be stored for the duration of the user’s account. You can decide to delete your account at any time, but this will not delete information about your orders placed using the account from our database. Data on orders are stored in our archives until the expiry of the limitation period for claims under the contract, which is our legitimate interest referred to in art. 6 clause 1 lit. f GDPR.

Orders – details

When placing an order in the store, you must provide the data necessary to complete the order. Depending on the order details, the data catalog may be different. For example, if you order physical products, we must know the address where they will deliver the order to you. If you are asking for a VAT invoice for a company, we must know the tax identification number and business address. Providing data is voluntary, but necessary to place an order.

Each order is saved in our database, which means that your personal data assigned to the order is also accompanied by information about the order, such as ordered products, chosen method of payment, chosen method of delivery, date of payment.

Data collected in connection with the order is processed in order to perform the contract concluded by submitting the order (Article 6 (1) (b) of the GDPR), issuing an invoice (Article 6 (1) (c) of the GDPR in relation to the provisions regulating issues issuing invoices), including an invoice in the accounting documentation and implementing other tax and accounting obligations (Article 6 (1) (c) of the GDPR in connection with the provisions regulating issues of tax and accounting obligations) and for archival purposes for the purposes of possible defense, establishing or redress (art.6 par.1 lit.f RODO).

Data on orders will be processed for the time necessary to complete the order, and then until the expiry of the limitation period for claims under the contract. Also remember that we have an obligation to keep accounting records, which may contain your personal data, for the period required by law.

Complaints – details

If you make a complaint, you provide personal data contained in the complaint, which includes your name, address, telephone number, e-mail address, bank account number. Providing data is voluntary, but necessary to make a complaint or withdraw from the contract.

The data provided to us in connection with the submission of a complaint is used to carry out the complaint procedure, and then for archival purposes, which is our legitimate interest (Article 6 paragraph 1 point f of the GDPR).

The data will be processed for the time necessary to complete the complaint procedure. Complaint documents will be kept until the expiry of the warranty period.

Correspondence service – details

By contacting us, you naturally provide us with your personal data contained in the content of the correspondence, in particular the e-mail address and name. Providing data is voluntary, but necessary to make contact.

In this case, your data is processed in order to contact you, and the basis for processing is art. 6 clause 1 lit. f GDPR, i.e. our legitimate interest. The legal basis for processing after the contact is also our justified purpose in the form of archiving correspondence for the purposes of ensuring the possibility of demonstrating certain facts in the future (Article 6 paragraph 1 letter f of the GDPR).

The content of correspondence may be archived and we are not able to clearly determine when it will be deleted. You have the right to request the history of correspondence with you (if it has been archived), as well as to request its removal, unless its archiving is justified due to our overriding interests, e.g. defense against potential claims on your part.

Tax and accounting obligations – details

The invoices issued are part of the accounting records that will be kept for the period of time required by law. In this situation, your personal data is processed in order to meet our tax and accounting obligations (Article 6 (1) (c) of the GDPR in connection with the provisions governing tax and accounting obligations).

Archive – details

As part of the description of the individual purposes for processing personal data, which are above, we have indicated the dates of storage of personal data. These terms are often associated with the archiving of certain data by us for the purposes of ensuring the possibility of demonstrating specific facts in the future, reproducing the course of cooperation with the client, exchanging correspondence, defending, establishing or pursuing claims. In this respect, we rely on our legitimate interest referred to in art. 6 clause 1 lit. f GDPR.

# 7: How long will we keep your personal data?

Data storage periods have been indicated separately for each processing purpose. You will find this information as part of the details dedicated to each separate processing purpose. 

# 8: Who are the recipients of your personal data?

We will venture to say that modern business cannot do without services provided by third parties. We also use such services. Some of these services involve the processing of your personal data. The following processors take part in the processing of personal data:

  • the host that stores data on the server,
  • cloud computing service provider in which backups that may contain your personal data are stored,
  • invoicing system provider in which your data is stored for invoicing,
  • an accounting office that processes your data visible on invoices,
  • courier companies that process your data to the extent necessary to deliver the order to you,
  • an entity providing technical maintenance services that obtains access to data if technical work is carried out in areas where personal data is located,
  • other subcontractors who gain access to data if the scope of their activities requires such access.

Personal data may be transferred to law firms if there is a need to seek legal assistance requiring access to personal data.

Your personal data may also be transferred to tax offices to the extent necessary to fulfill tax, accounting and accounting obligations. In particular, all declarations, reports, reports and other accounting documents that contain your personal data.

In addition, if necessary, your personal data may be disclosed to entities, bodies or institutions authorized to gain access to data on the basis of legal provisions, such as police, security services, courts, prosecutors.

What’s more, we use tools that collect about you a number of information related to the use of our store. This is in particular the following information:

  • information about the operating system and web browser you use,
  • viewed bystander,
  • time spent on the site,
  • transitions between individual subpages,
  • clicks on individual links,
  • source from which you go to our site,
  • the age range you’re in,
  • Your gender
  • Your approximate location limited to the city.
  • Your interests determined on the basis of online activity.

In our opinion, this information is not personal in nature. Because this information is collected by external tools that we use, this information is also processed by tool providers under the terms of their regulations and privacy policies. Basically, this information is used to provide and improve services, manage them, develop new services, measure the effectiveness of ads, protect against fraud and abuse, as well as personalize the content and ads displayed on individual services, sites and applications. We have tried to describe the details in this part of this policy as part of explanations on specific tools.

# 9: Do we transfer your data to third countries or international organizations?

Yes, part of the processing of your personal data may involve their transfer to third countries.

We transfer your personal data to third countries in connection with the use of tools that store personal data on servers located in third countries, in particular in the USA. The suppliers of these tools guarantee an adequate level of personal data protection through appropriate compliance mechanisms provided for by the GDPR, in particular by joining the Privacy Shield program or using standard contractual clauses.

Personal data is stored on servers located in third countries as part of the following tools:

  • TAWK chat support system, whose provider is tawk.to inc.187 East Warm Springs Rd, SB119 Las Vegas, NV, 89119 – in the scope of data transferred via chat available on the website.

Tawk.to ensures an adequate level of personal data protection by applying compliance mechanisms provided by the GDPR, in particular by joining the Privacy Shield program. Below is the link leading to confirmation of participation in the Privacy Shield program, where you can read information about the processing of personal data by this entity.

  • Tawk: https://www.privacyshield.gov/participant?id=a2zt00000008SblAAE&.

We also remind you here that we use external tools that may collect anonymous information about you. We have already mentioned this several times as part of this policy, including in the answer to the previous question. Suppliers of these tools often use servers located around the world to store the collected information, in particular in the United States of America (USA).

# 10: Do we use profiling? Do we make automated decisions based on your personal data? 

We do not make decisions based on automated processing, including profiling, that would have legal effects on you or similarly significantly affect you.

Yes, we use tools that can take specific actions depending on the information collected as part of the tracking mechanisms, but we believe that these actions do not have a significant impact on you, because they do not differentiate your situation as a customer, they do not affect the terms of the contract that you can conclude with us etc.

Using certain tools, we can, for example, direct to you personalized ads based on previous actions taken by you as part of our website or suggest products that may interest you. We are talking here about behavioral advertising. We encourage you to deepen your knowledge of behavioral advertising, especially regarding privacy issues. Detailed information, along with the ability to manage settings for behavioral advertising, can be found here: http://www.youronlinechoices.com .

We emphasize that as part of the tools we use, we do not have access to information that would allow your identification. The information we are talking about here is, in particular:

  • information about the operating system and web browser you use,
  • viewed bystander,
  • time spent on the site,
  • transitions between individual subpages,
  • source from which you go to our site,
  • the age range you’re in,
  • Your gender
  • Your approximate location limited to the city,
  • Your interests determined on the basis of online activity.

We do not combine the information indicated above with your personal data, which are in our databases. This information is anonymous and does not allow us to identify you. This information is stored on the servers of the suppliers of individual tools, and these servers can most often be located all over the world.

# 11: What rights do you have regarding the processing of your personal data?

The GDPR grants you the following potential rights related to the processing of your personal data:

  • the right to access your data and receive a copy of it,
  • the right to rectify (amend) your data,
  • the right to delete data (if you think there are no grounds for us to process your data, you can request that we delete it),
  • the right to limit data processing (you can request that we limit the processing of data only to their storage or performing activities agreed with you, if in your opinion we have incorrect data or we process it unreasonably),
  • the right to object to the processing of data (you have the right to object to the processing of data on the basis of a legitimate interest; you should indicate the specific situation that you believe justifies our cessation of the objection processing; we will stop processing your data for these purposes, unless we prove that the grounds for processing data by us take precedence over your rights or that your data is necessary for us to determine, assert or defend claims,
  • the right to transfer data (you have the right to receive from us in a structured, commonly used machine-readable format personal data that you provided to us under a contract or your consent; you can order us to send this data directly to another entity),
  • the right to withdraw consent to the processing of personal data, if you have previously given such consent,
  • the right to lodge a complaint with the supervisory authority (if you find that we are processing data unlawfully, you can file a complaint to the President of the Office for Personal Data Protection or other competent supervisory authority).

The rules related to the implementation of the abovementioned rights are described in detail in art. 16 – 21 GDPR. We encourage you to read these regulations. For our part, we consider it necessary to explain to you that the above-mentioned rights are not absolute and you will not be entitled to all the processing of your personal data.

 

We emphasize that you always have one of the rights indicated above – if you believe that during the processing of your personal data we have violated the provisions on the protection of personal data, you have the opportunity to lodge a complaint to the supervisory body (the President of the Office for Personal Data Protection).

You can also always ask us to provide you with information about what data we have about you and for what purposes we process it. Just send a message to the address biuro@wiltex.pl. However, we have made every effort to ensure that the information you are interested in is comprehensively presented in this privacy policy. The e-mail address provided above can also be used for any questions related to the processing of your personal data.

# 12: Do we use cookies and what are they actually?

Our store, like almost all other websites, uses cookies.

Cookies are small text information stored on your end device (e.g. computer, tablet, smartphone) that can be read by our ICT system (own cookies) or ICT systems of third parties (third party cookies). Specific information may be saved and stored in cookie files, which then can be accessed by ICT systems for specific purposes.

Some of the cookies we use are deleted after the end of the web browser session, i.e. after closing it (so-called session cookies). Other cookies are stored on your end device and allow us to recognize your browser the next time you visit the site (persistent cookies).

If you want to learn more about cookies as such, you can read e.g. this material: https://pl.wikipedia.org/wiki/HTTP_cookie .

# 13: On what basis do we use cookies?

We use cookies based on your consent, except when cookies are necessary for the proper provision of electronic services to you.

In terms of your consent to cookies, we accept the variant according to which you consent by setting your web browser or additional software supporting the management of cookies. We assume that you agree to all cookies used by us that are not blocked by your browser or additional software that you use.

Remember that disabling or limiting cookies may prevent you from using some of the features available in our store and cause difficulties in using our store, as well as from many other websites that use cookies. For example, if you block cookies from social networking plugins, buttons, widgets and social functions implemented in our store may not be available to you.

# 14: Can you disable cookies?

Yes, you can manage cookie settings in your web browser. You can block all or selected cookies. You can also block cookies of specific websites. You can also delete previously saved cookies and other website and plug-in data.

Web browsers also offer the option of using incognito mode. You can use it if you do not want information about pages visited and downloaded files to be saved in your browsing and download history. Cookies created in incognito mode are deleted when all windows of this mode are closed.

Browser plugins are also available to control cookies, such as Ghostery ( https://www.ghostery.com ). The option of control over cookie files can also be provided by additional software, in particular anti-virus packages, etc.

In addition, tools are available on the Internet to control some types of cookies, in particular to collectively manage behavioral advertising settings (e.g. www.youronlinechoices.com/ , www.networkadvertising.org/choices ).

Remember that disabling or limiting cookies may prevent you from using some of the features available in our store and cause difficulties in using our store, as well as from many other websites that use cookies. For example, if you block cookies from social networking plugins, buttons, widgets and social functions implemented in our store may not be available to you.

# 15: For what purposes do we use first-party cookies?

Own cookies are used to ensure the proper functioning of individual store mechanisms, such as maintaining sessions after logging into the account, remembering recently viewed products and products added to the basket.

# 16: What third-party cookies are used?

Our store has the following third party cookies:

  • Google Analytics
  • swing,
  • Facebook Custom Audiences,

Details of individual third-party cookies are described below.

Google Analytics – details

We use the Google Analytics tool provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. We implement activities in this area, based on our legitimate interest, consisting in the production of statistics and their analysis in order to optimize our websites.

In order to use Google Analytics, we have implemented a special Google Analytics tracking code in the code of our website. The tracking code uses Google LLC cookies for the Google Analytics service. You can block Google Analytics tracking code at any time by installing the browser add-on provided by Google: https://tools.google.com/dlpage/gaoptout .

Google Analytics automatically collects information about your use of our site. The information collected in this way is most often transmitted to Google servers, which can be located all over the world and stored there.

Due to the IP anonymization that we have activated, your IP address is shortened before forwarding. Only in exceptional cases is the full IP address transmitted to Google servers and shortened there. The anonymized IP address provided by your browser as part of Google Analytics is generally not combined with other Google data.

We emphasize that as part of Google Analytics, we do not collect any data that would allow you to be identified. Therefore, the data collected as part of Google Analytics are not personal data for us. The information we have access to as part of Google Analytics is, in particular:

  • information about the operating system and web browser you use,
  • subpages that you browse as part of our store,
  • time spent in our store and on its subpages,
  • transitions between individual subpages,
  • source from which you go to our store.

In addition, we use the following Advertising Functions as part of Google Analytics:

  • demographics and interests reports,
  • remarketing
  • advertising reporting functions, user-ID.

As part of Advertising Features, we also do not collect personal data. The information we have access to is in particular:

  • the age range you’re in,
  • Your gender
  • Your approximate location limited to the city,
  • Your interests determined on the basis of online activity.

Google Analytics and Google Analytics 360 services have been certified by the independent security standard ISO 27001. ISO 27001 is one of the most recognized standards in the world and confirms that the systems that support Google Analytics and Google Analytics 360 meet the relevant requirements.

If you are interested in details related to Google’s use of data from websites and applications that use Google services, we encourage you to read this information:  https://policies.google.com/technologies/partner-sites .

Tawk – details

We use the Livechat tool provided by tawk.to inc.187 East Warm Springs Rd, SB119 Las Vegas, NV, 89119 – in the scope of data transferred via chat available on the site, thanks to which we are able to contact you at any time from the page level of our site.

The chat script uses cookies to ensure the proper functioning of the chat. You can disable chat-related cookies from your browser, but in this way you will lose the ability to communicate via chat.

 

As part of cookies collected by Tawk, we do not have access to information that allows us to identify you. Tawk collects the data contained in cookies for analytical purposes to be able to improve its tool. Details on the rules of using Tawk, including privacy protection, can be found here: https://www.tawk.to/privacy-policy/

Facebook Custom Audiences – details

As part of the Facebook Ads ad system provided by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA, we use the function of Custom Audience Groups to target specific groups of users of targeted advertising messages. We implement activities in this area, based on our legitimate interest, consisting in marketing our own products or services.

In order to target you personalized ads in terms of your behavior in our store, we have implemented Facebook Pixel as part of our website, which automatically collects information about your use of our website. The information collected in this way is most often transmitted to Facebook servers, which may be located all over the world, in particular in the United States of America (USA).

The information collected as part of Facebook Pixel is anonymous, i.e. it does not allow us to identify you. Depending on your activity on our pages, you can reach a specific group of recipients, but in no way we identify individual people belonging to these groups.

However, we inform you that Facebook may combine the information collected with other information about you collected as part of your use of Facebook and use for its own purposes, including marketing. Such Facebook activities are no longer dependent on us, and you can search for information directly in Facebook’s privacy policy:  https://www.facebook.com/privacy/explanation . You can also manage your privacy settings from your Facebook account. Here you will find useful information in this regard: https://www.facebook.com/ads/settings .

YouTube details

Our widgets are embedded with YouTube widgets that allow you to play recordings available on YouTube directly from our pages. YouTube is operated by Google LLC.

The videos are embedded in the privacy protection mode. Based on information provided by YouTube, it means that no cookies are saved on your device or Google does not collect any information about you until you play the recording.

When you play a recording, YouTube saves cookies on your device and receives information that you have played the recording from a specific website, even if you do not have a Google account or are not currently logged in. If you have logged into your Google account, the service provider will be able to directly assign a visit to our website to your account. The purpose and scope of data collection as well as their further processing and use by Google, as well as the possibility of contact and your rights in this regard and the possibility of making settings ensuring the protection of your privacy are described in the Google privacy policy.

If you do not want Google to assign the data collected during video playback directly to your profile, you must log out of your account before playing the video. You can also completely prevent the plugins from loading on the page using the appropriate extensions for your browser, e.g. script blocking.

The information collected as part of cookies related to YouTube videos embedded on our pages is used by Google to ensure the correct and safe functioning of the widget, analysis and optimization in the field of services provided by YouTube, as well as for personalization and advertising.

Remember that by playing recordings available on YouTube, you use the services provided electronically by Google LLC. Google LLC is an independent entity independent of us providing electronic services to you. You can find details about YouTube’s rules of use, including privacy protection, in documents shared directly by YouTube:

# 17: Do we track your behavior in our store?

Yes, we use Google Analytics and Facebook Custom Audiences tools, which are associated with collecting information about your activities in our store. These tools have been described in detail as part of the question about third party cookies, so we will not repeat this information here.

# 18: Do we target you with targeted ads? 

Yes, we use Facebook Ads, in which we can target ads to specific target groups defined on the basis of various criteria such as age, gender, interests, profession, work, activities previously undertaken in our store. These tools have been described in detail as part of the question about third party cookies, so we will not repeat this information here.

# 19: How can you manage your privacy?

The answer to this question is found in many places of this privacy policy when describing individual tools, behavioral advertising, consent to cookies, etc. However, for your convenience, we have collected this information again in one place. Below you will find a list of options for managing your privacy.

# 20: What are server logs?

Using the store involves sending queries to the server on which the store is stored. Each query directed to the server is saved in server logs.

Logs include, among others Your IP address, server date and time, information about the web browser and operating system you use. Logs are saved and stored on the server.

The data saved in the server logs are not associated with specific people using the site and are not used by us to identify you.

Server logs are only auxiliary material used to administer the site, and their content is not disclosed to anyone except persons authorized to administer the server.

# 21: Is there anything else you should know about?

As you can see, the subject of personal data processing, the use of cookies and management of privacy in general is quite complicated. We have made every effort to ensure that this document provides you with the widest possible knowledge in matters important to you. If anything is unclear to you, you want to learn more or just talk about your privacy, write to us at biuro@wiltex.pl.